Legal

Cookie Policy

Last Updated: 10 June 2025

What Are Cookies?

Cookies are small text files that a website saves on your device when you visit. They are widely used to help a site work as expected, remember your choices, and give website owners basic information about how their pages are used.

Cookies do not give us access to your device or personal files. They can only store information you have shared with us or information about how you interact with the site.

The Cookies We Use

Essential Cookies Always active

Required for the website to function. These handle basic operations like page navigation and security. They cannot be switched off.

Duration: session / up to 1 year · Provider: Chronvale

Analytics Cookies

Help us understand how visitors find and use our site — which pages are viewed, where visitors come from, and how long they stay. Data is aggregated and not linked to individual identities. We use Google Analytics if enabled.

Duration: up to 2 years · Provider: Google Analytics

Marketing Cookies

Used to measure the effectiveness of advertising, where we run it. These may be set by third-party services such as Facebook (Meta Pixel) or Microsoft (Bing Ads) if those platforms are configured. We do not use marketing cookies for personalised ad targeting by default.

Duration: up to 180 days · Provider: Meta / Microsoft

Preference Cookies

Remember settings that change how the site behaves or looks, such as your cookie consent choices. These make your next visit more convenient by restoring your preferences.

Duration: up to 1 year · Provider: Chronvale

Manage your preferences

Third-Party Cookies

Some cookies are set by third-party services we may use. Where those services are active, they may place their own cookies on your device in accordance with their own privacy and cookie policies. The main third parties are:

Google Analytics — used to understand website traffic. See Google's Privacy Policy.
Meta (Facebook Pixel) — used for ad performance measurement if advertising is active. See Meta's Data Policy.
Microsoft (Bing Ads) — used for ad performance measurement where applicable. See Microsoft's Privacy Statement.
Google Maps — used on our contact page to display our location. May set cookies if you interact with the map. See Google's Privacy Policy.

We do not control how those third parties use data collected through their cookies. Where those services are optional (analytics, marketing), they will only be active if you have consented.

How Long Cookies Last

Session cookies — exist only while your browser is open. Deleted automatically when you close the browser tab or window.
Persistent cookies — remain on your device for a set period (typically between 30 days and 2 years) or until you delete them. They allow the site to recognise your preferences on future visits.

Our cookie consent preference is stored as a persistent item in your browser's localStorage for up to 1 year. This is what prevents the cookie banner from reappearing on each visit.

Managing Cookies in Your Browser

You can control or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect how the site functions. The steps below apply to current desktop versions of each browser.

Google Chrome

1. Open Chrome and click the three-dot menu (⋮) in the top-right corner.

2. Go to Settings → Privacy and security → Cookies and other site data.

3. Choose your preferred cookie setting, or click See all site data and permissions to manage individual sites.

4. To delete existing cookies, go to Clear browsing data and select Cookies and other site data.

Mozilla Firefox

1. Open Firefox and click the menu button (☰) in the top-right corner.

2. Go to Settings → Privacy & Security.

3. Under Enhanced Tracking Protection, choose your preferred level, or scroll to Cookies and Site Data for manual management.

4. Click Clear Data to remove existing cookies.

Apple Safari

1. Open Safari and go to Safari → Settings (or Preferences) in the menu bar.

2. Click the Privacy tab.

3. Choose Block all cookies or click Manage Website Data to view and remove cookies by site.

4. On iPhone/iPad: go to Settings → Safari → Advanced → Website Data.

Microsoft Edge

1. Open Edge and click the three-dot menu (…) in the top-right corner.

2. Go to Settings → Cookies and site permissions → Cookies and site data.

3. Toggle Block third-party cookies or manage per-site exceptions.

4. To clear existing cookies: Settings → Privacy, search, and services → Clear browsing data.

On mobile browsers (Chrome for Android, Safari for iOS), cookie settings are typically found in the device's main Settings app under the browser name, or within the browser's own settings menu.

Your Rights

You have the right to:

Withdraw consent for optional cookies at any time by using the controls on this page or returning to the cookie banner on the homepage.
Request information about the personal data we hold about you, including data collected through analytics cookies.
Ask us to delete your data where it is not required to be retained for legal or contractual reasons.

Disabling optional cookies will not prevent you from using the website, but some features (such as personalised settings being remembered) may not work as expected.

To ask questions about cookies or data collected through them, contact us at [email protected].